Services and Expertise

CHI staff bring a broad range of skills and expertise to any project. Among our areas of expertise are:

Technical Assistance

The CHI provides technical assistance and consulting services to large and small organizations in both the public and private sectors. The CHI helps build the capacity of organizations to enable them to meet their stated objectives and performance goals. We have extensive experience working with diverse populations and with organizations in various stages of development and capability. The CHI’s technical assistance services help organizations interested in improving and expanding the public health and health care services they provide. Our clients include community-based organizations, city, state and federal agencies, and foundations all of which look to the CHI to provide comprehensive, integrated, and innovative approaches to meet their unique needs.


The CHI supports workforce development through the development and conduct of training programs and health education and program support tools. Our training programs and materials are public health focused, evidence-based, and culturally targeted. JSI works with its partners to identify what factors contribute to desired performance and what can be done to strengthen them, developing targeted training, as appropriate. To measure the effectiveness of our training, JSI builds evaluation into every project. We assess training impact at specific intervals to find out how well participants are applying the skills learned and how on-the-job performance has improved. The CHI employs state-of-the-art learning management and production tools and uses a variety of training modalities including conferences, work shops, prerecorded training modules and webinars.

Evaluation and Research

The CHI designs and conducts evaluation research to provide valid, reliable and relevant evidence for improving public health programs. The CHI collects data that enables stakeholders to plan programs, track performance indicators, identify program strengths and weaknesses, determine if strategies need adjustment, advocate for appropriate resource allocations, and advance public health policies.